Making an appeal

In the first instance an appeal should be directed to the Manager of the Transport Hub at County Hall. 

The appeal must be made in writing within 28 days of the date of your refusal and must include the following details:

  • Name and address of the applicant (if appealing on behalf of someone else this must be clearly stated and the name and address of both you and the applicant should be included in addition to your relationship to the); Or name of and address of organisation.
  • A statement that makes it clear you want to appeal; for example, “I wish to appeal against your decision not to issue a concessionary bus pass…”
  • A concise statement on the grounds of appeal; It is your responsibility to explain why you believe the decision made is incorrect and why you feel the applicants individual needs meet the assessment criteria; ( Please note this is mandatory )
  • It is your responsibility to supply up to date supporting medical evidence to support your appeal.
  • Please send any written appeals to: Transport Hub Manager - Public Services, County Hall, St Anne’s Crescent, Lewes, BN7 1UE.