Report a concern about a child or a teenager

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In an emergency

If there is an emergency, call 999 immediately.

Single Point of Access (SPoA)

Need advice quickly? Contact SPoA by:

They are open Monday to Thursday from 8:30am to 5pm, and Friday from 8:30am to 4:30pm.

Out of hours

If you have a serious concern and cannot wait for the next working day, call the Emergency Duty Service on 01273 335905.

They are open after 5pm on weekdays, and all day during weekends and bank holidays.

Separated parents

If you are worried about your child’s safety with your ex-partner, or want help with contact and living arrangements, visit:

For professionals

Professionals can make referrals using the Children, Young People and Families Portal or visit Professional resources including safeguarding.